Get in Touch With Us
If you have a question about anything on this site — from how we rank and review real money online casinos to a specific detail about a bonus term or withdrawal method — this is the right place to start. We read every message and reply personally.
How to Reach Our Team
Email is the most direct and reliable way to contact us. Write to us at [email protected] and a member of our editorial team will read your message and respond. We aim to reply within two working days. During periods of high volume it may take a little longer, but we will always follow up.
To help us get back to you faster, it is worth including a brief description of your enquiry in the subject line — for example, whether it is a question about a specific casino review, a correction, a responsible gambling concern, or a commercial enquiry.
What You Can Ask Us About
Our team covers US-facing online casino sites, with a particular focus on withdrawal speeds, licensing, bonuses and payment methods. The most common reasons people reach out are listed below, but no topic is off limits.
- Casino review questions — If something in one of our reviews of sites such as Raging Bull, Ignition or Slots of Vegas is unclear, or you want more detail on how a rating was reached, ask us directly.
- Withdrawal and payment queries — Questions about ACH transfers, crypto payouts, processing windows or verification requirements are among the most frequent we receive. We are happy to explain what we know.
- Bonus terms and conditions — Welcome offers come with wagering requirements, time limits and game restrictions that are not always straightforward. If a specific offer needs clarification, get in touch.
- Corrections and factual updates — We take accuracy seriously. If you have spotted something on our site that looks out of date or incorrect, please flag it. We review and update our content regularly and genuinely value reader input.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention this in your message. We will point you to appropriate support resources, including the National Problem Gambling Helpline at 1-800-522-4700 and the National Council on Problem Gambling at ncpgambling.org.
- Editorial and partnership enquiries — If you represent a brand or organisation and would like to discuss working with us, introduce yourself, explain what you have in mind, and we will take it from there. Commercial relationships do not affect our editorial rankings.
- General feedback and suggestions — Want us to cover a topic we have not addressed yet? Have thoughts on how our content could be more useful? We welcome suggestions from readers.
What to Expect After You Write to Us
Every message that arrives in our inbox is read by a real person. We do not use automated responses as a substitute for a genuine reply. Depending on the nature of your enquiry, your message will be directed to the appropriate member of our team — editorial, technical or commercial.
If your question relates to a casino listed on our site, we will respond based on what we have researched and verified. Where we cannot answer with confidence, we will say so honestly rather than guess.
A Note on Independence and Editorial Standards
This site operates as an independent comparison resource for US players researching online casinos. Our reviews focus on withdrawal speed, licensing and regulatory standing, bonus conditions, payment options and overall player experience. Casinos that appear on our site may pay commission when a reader follows a link and signs up — that arrangement is disclosed openly and plays no part in determining the order or content of our reviews.
If you believe a review contains an error, is missing important context, or does not fairly reflect a casino's current offering, please write to us. Accuracy matters to us and we will investigate any credible concern.
Responsible Gambling Resources
Online gambling is legal only in certain US states, and eligibility rules vary. Players must be at least 21 years old in most jurisdictions and must be physically located within a state where online casino gambling is permitted at the time of play. If you have any doubt about what applies where you are, check with your state's gaming authority.
Gambling should be entertainment, not a financial strategy. If it stops being enjoyable, or if it is affecting your finances, relationships or wellbeing, please seek support:
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- National Council on Problem Gambling: ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
Most licensed casino platforms offer self-exclusion tools, deposit limits and session reminders. If you need guidance on accessing these features on a specific site, include that in your message and we will help where we can.
We appreciate you taking the time to visit this page. Whether your question is straightforward or more involved, we look forward to hearing from you.